Conversion Architecture is important because virtually all websites have a set of business goals or what is referred to in internet marketing lingo as a "persuasive" purpose. To change what people think and do online you first need to clarify your target outcomes and then make sure everything leads to those outcomes. Therefore, it is critcal that you design and build your business website with a well defined Conversion Architecture that will result in more visitors completing the conversion goals that are set out as part of your online prescence.
Many businesses have gone through several phases of internet experience over the life of the commercial internet. In most cases, the first phase was "I need to get a website". For many the current phase is "now that I've got a website, I need to get found". However, many businesses stop there in their understanding of Digital Marketing and regrettably fail to recognise the most integral ingredient to a successful online business which is - "Once I get found, how do I convert more visitors to customers?" During downturns in the economy, the need for an effective website Conversion Architecture has more even weight and purpose and will have more importance to businesses.
From market research, your target audience is profiled primarily on their needs, pains or problems broken down by the relevant demographics, psychographics and where they are in the buying cycle (which decides their behaviour on your site). Your goal then is to ensure that every element of your website persuades visitors on your site to take the actions that lead to the delivery of your objectives:
Every click on your site is a step towards conversion. Your site should provide reassurance with every click on your site and build confidence until they reach the final click where they convert into a customer.
Conversion Architecture is key and starts by defining your target audience and your business goals, then ensuring that every element of your site persuades visitors to take the desired actions. These elements include persuasive copy, calls‑to‑action and conversion tools like live chat or click‑to‑call technology. The guiding philosophy of Conversion Architecture is that all websites must have a persuasive purpose. Making sure that you build your site with an effective Conversion Architecture™ is a key design approach that will result in more visitors doing what you want them to online – whether that is signing up for a free consultation or buying a new product.
This 40/40/20 formula comes straight from the Direct Marketing Association's outline of parameters that determine the success of a marketing campaign. Whether or not you use diverse Internet marketing methods like pay-per-click advertising, landing pages, viral marketing campaigns, etc., for most businesses your website is your primary marketing vehicle. Build it using the 40/40/20 Rule where:
Your local WSI Consultant in Etchingham, East Sussex can engage you in an Information Architecture™ meeting to identify the details of your 40/40/20 formula and work the magic for your website! Call and book an appointment today.
| The “Mobile Money Study” by Data Innovation found that a strong majority of US smartphone users (68.7%) had accessed banking or other financial services on their mobile phone in the past three months. Source - eMarketer February 2010 | |
| While Q3 2009 data showed e-mail on top for content-sharing, February 2010 information from social optimization platform Gigya points to Facebook as the Web’s top social sharing hub. - Source eMarketer Feb 2010 | |
| In 2009, internet advertising spending in the UK held steady while spending on all other channels decresed. This trend is projected to continue in 2010. While advertising spending on some traditional channels will increase in 2011, the internet will still see the highest increase in spending. - Source www.emarketer.com |
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| Hispanics are taking to the Internet in greater numbers, closing the usage gap with the general market, and they are enthusiastic about going online. Younger than the overall population, Hispanic Web users trust the information they find online. – Source eMarketer, Feb 2010 | |
| Tweaking your landing page is the most cost-effective way to improve your conversion rate. Increasing your total conversions by just 1% translates to 50% improvement in your conversion rate (based on 2% original rate). To get the same results you would have to increase your advertising budget by 50%. Source www.digital-web.com |